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More crisis hit ‘unhealth Dana Air’, shutdown website, blocked customers on social media over refunds



Since the operations suspension of Dana Air, passengers have expressed growing frustration over the airline’s delay in ticket refunds.
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Since the operations suspension of Dana Air, passengers have expressed growing frustration over the airline’s delay in ticket refunds.

The suspension, which occurred after a runway overshoot incident, led Dana Air to halt flights, leaving many customers in the lurch.

On April 25, following the runway overshoot by Dana Air, they announced that they were processing refunds for flights affected by the suspension of its operations.

In a statement, the airline management asked for patience from customers and urged them to provide their booking details and bank account numbers to facilitate refunds.

However, several customers have taken to social media to express their dismay at the slow pace of refunds and the lack of communication from the airline.

Speaking with correspondents, a customer who purchased a ticket two days before the suspension, Israel Adebode, stated, “My flight was supposed to be for last week Monday. Even after the ban, the website was still working until three days later; it stopped working and I have to be refunded.”

Others have reported being blocked by the airline on social media for requesting refunds. A tweep with the handle @Ajewole Theophilus, who claimed to be an affected passenger, tweeted, “Amazingly, @danaairline blocked me and other users on Twitter for requesting the refund of our money. So we can’t reach them again.”

The alleged airline’s behaviour on social media has drawn criticism, with several customers pointing out that Dana Air deactivated its account on X (formerly Twitter) after numerous calls for refunds.

A user with the handle @Papi_Xchulo wrote, “Are you aware that Dana Air has deactivated their @DanaAir account on X? People called them out for refunds, including myself, without any response from them. But they quickly deactivated their account. How are we going to get our refunds, please?”

Another Twitter user who spoke with the PUNCH, George Aremu, shared a similar experience that happened to his wife.

“So it happened to my wife and her colleagues. They booked a flight from Lagos to Abuja and back to Lagos with Dana. The exam was cancelled. So they asked for a refund, and Dana said they would pay just one.”

The delayed refunds have disrupted travel plans and caused significant inconvenience for customers another Twitter user who laid his complaint with the Twitter handle @SaibrousFarms, a business impacted by the suspension, tweeted, “We have not been refunded our money back due to the last suspension of DanaAir, which caused a setback to our logistics/itinerary.”

Speaking with our correspondent, he added, “What I’m interested in is for my hard-earned money to be refunded.”

A disgruntled user with the X handle @iam__leonpatriq also shared his frustration on X, stating, “Since the suspension of Dana Air, it’s been weeks and they’ve not made efforts for refunds, daily mail reminders falling on deaf ears! Is this how our money will go?”



MMA2 Training Academy: Elevating learning standards in aviation security



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Over 3,000 individuals graduate from MMA2 Training Academy

The Murtala Muhammed Airport Terminal 2 Training Academy, since inception, MMA2 Training Academy has trained over 3,000 individuals, with a significant number benefiting from instruction by certified and authorized trainers affiliated with the academy, while others have been trained by external authorized trainers.

MMA2 proudly announces its establishment as a premier training institution, strategically located on the third floor of the domestic terminal 2, offering cutting-edge facilities and accredited courses in aviation security.

The Head Creative Services Department, Bi-Courtney Aviation Services Limited, Korede Ogunseinde, said, “The industry is a regulated field, combined with the strict regulatory requirements, necessitates standardized training throughout the sector. We have successfully created an avenue for all professionals to acquire more knowledge and skills through accredited training and successfully trained over 3,000 persons since inception .”

Established in July 2019, the academy offers a comprehensive range of Aviation Security Courses, including but not limited to: ASTP 123 (BASIC), Aviation Security Awareness Training, Xray Interpretation and Screening.

Head of Corporate Communications, BASL, Ajoke Yinka-Olawuyi said, “Cultivating a culture of security consciousness is paramount in our industry, as such, all concessionaires are required to undergo aviation security awareness training. This initiative not only fortifies our terminal’s security protocols but also empowers participants with invaluable knowledge, ensuring a safer and more resilient operational environment. Together, we stand to gain enhanced vigilance and preparedness, safeguarding both our assets and the traveling public.”

Notably, MMA2 Training Academy has attained accreditation and approval from the Nigerian Civil Aviation Authority (NCAA Avsec Department) as a Certified Aviation Security Training Provider, underscoring its commitment to meeting stringent regulatory standards.

The head of Aviation Security at MMA2, Monica Oguta, is quotd as saying, “I commend the MMA2 Training ’s noteworthy impact in advancing aviation security training. Since opening in July 2019, the academy has skillfully trained over 3,000 individuals, underscoring our commitment to high learning standards within the industry.

“Located strategically within the domestic Terminal 2, the academy boasts cutting-edge facilities, offering a wide array of aviation security courses. The recognition by the Nigerian Civil Aviation Authority as a Certified Aviation Security Training Provider validates our dedication to maintaining strict regulatory standards and ensuring our trainees achieve both professional growth and global recognition.

“Looking ahead, the MMA2 Training Academy will continue to lead in shaping a secure and competent aviation security workforce.”

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NAHCO chairman, Fadeni, donates library building to Joseph Ayo Babalola University



The Chairman, Board of Directors of Nigerian Aviation Handling Company Plc, Dr. Seinde Oladapo Fadeni, has donated a multi-million naira
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…… This Magnificent Edifice Stands out on Campus, says VC

The Chairman, Board of Directors of Nigerian Aviation Handling Company Plc, Dr. Seinde Oladapo Fadeni, has donated a multi-million naira library block to the Joseph Ayo Babalola University, Ikeji – Arakeji, Osun State.
The three-storey structure, the biggest on campus, will cater for the library needs of all departments in the school.

Speaking at the hand-over of keys of the Library to the President, CAC Nigeria & Overseas, Pastor Samuel Oladele, during the weekend, Dr. Fadeni said it is important that students be assisted to learn especially with the high level of distractions in the modern world.

He stated, “The students don’t want to read anymore; and you can’t really blame them. In someone’s phone alone, you can find about ten social media apps. The world is becoming something else. But those who are ready to read, who are ready to study and to focus, we should assist them in achieving what they want to achieve.”
The NAHCO Chairman further promised to make the library conducive and equipped as a modern learning facility for all cadres of students from undergraduate to doctorate levels.

Fadeni assured the CAC hierarchy including the President, Oladele; Pastor E O Adejobi, the General Superintendent and Prophet Hezekiah Oladeji, the General Evangelist, all present at the occasion, that he would still do more than just donate the building.

He declared: “The physical body is there. I have given you my word; by the grace of God, whatever is supposed to be in a modern library, the computers, the shelves, and other things would be provided.”

The Vice Chancellor of the University, Prof Olasebikan Alade Fakolujo, extolled the virtues of the NAHCO Chairman pointing out that such acts of kindness and generosity that Dr. Fadeni exhibited exemplify his commitment to education and societal progress.

The VC said, “Today, we have this magnificent edifice, which stands out of all the structures on campus and compares favourably with some of the best library building in the first – generation universities in Nigeria, as fulfilment of the promise made by the donor.

The Dr Seinde Oladapo Fadeni Library is a multi-million naira three-storey building which at this particular time is praiseworthy. The gesture is dear to us as a university community.”

Fakolujo pointed out that there was no iota of doubt that one of the critical challenges facing Nigeria today is the lack of modern library facilities that support development and strengthen the country’s university education system. He noted that by investing in a library for Joseph Ayo Babalola University, Dr. Fadeni is indirectly also contributing to the strengthening of not only the country’s university system, but also the very bedrock of nation building.

Dr Fadeni was accompanied to the event by his wife, Mrs. Ebundola Fadeni, his sister, Mrs. Funmilayo Olowogunle and Director, International Business & Corporate Services, NAHCO Plc, Dr. Sola Obabori.

The full array of the leadership of Christ Apostolic Church, owner of JABU present at the occasion, in addition to the President, the General Superintendent and the General Secretary, includes the Pro-Chancellor, Prof. Joash Amupitan.

Others are the General Secretary, Pastor EA Mapur; the Regional Superintendent, Pastor GO Obiwale and the University’s Registrar, Mr. Dapo Ajayi.

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FG urges helicopter companies to comply with landing levy



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The Federal Government has urged helicopter companies operating into aerodrome, helipads and other platforms to comply with the payment of landing levy to the concessionaire mandated to carry out the assignment because it is in line with international best practices.

Spokesman of Ministry of Aviation and Aerospace Development, in charge of Press / Public Affairs (HPPA), Odutayo Oluseyi , said the government recognizes the importance of chopper operations , as it continues to restate commitment to best practices.

The concessionaire: NAEBI Dynamic Concepts Limited , he said is working with the Nigeria Airspace Management Agency (NAMA), to achieve the task of seamless collection of the landing levy.

He said :” The introduction of helicopter landing levies, which is in line with international best practices to enhance the quality of helicopter operations is a cost recovery measure.”

Helicopter landing levies, he said are commonplace in countries such as the United States, the United Kingdom, India, and various regions worldwide.

He cited the Tallahassee International Airport in Florida, which began implementing helicopter landing levies under Vector Airport Systems since October 1, 2022.

Helicopter landing levies, he said are common across airfields in the United Kingdom, ranging from major commercial ones to small general aviation fields.

“Typically, helicopter levies match or exceed those for fixed-wing aircraft, varying based on factors like location and services provided,” he said.

The Federal Government granted NAEBI Dynamic Concepts Limited exclusive rights to collect helicopter landing levies in line with the MoU between NAEBI Concept and NAMA (focal Agency), Federal Airport Authority of Nigeria (FAAN) and the Nigeria Civil Aviation Authority (NCAA).

He further said:” It is instructive to note that NAMA under the Act as amended in 2022 is empowered to collect aeronautical revenues in both the upper and lower airspace to support her self-sustainability.

“However, over the years NAMA has predominantly relied on the upper airspace for her revenue generation. Government in her wisdom having discovered a lacuna on the lower airspace where helicopter operations is dominant directed NAMA to live up to her responsibilities to enable them generate enough resources to sustain their aeronautical architecture, enhance security and surveillance, and improve the overall quality of helicopter operations in Nigeria.

“We are confident that this move will improve capacity, efficiency, safety, security, and attract more investment in the aviation industry. We encourage all stakeholders to be committed to this laudable initiative that has followed due processes and procedures, and should embrace the new normal.”


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4th Dronetecx conference holds tomorrow with awards



All is now set for the fourth Drone Technology Conference and Exhibition (Dronetecx 2024) as over 250 participants have shown interest in
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All is now set for the fourth Drone Technology Conference and Exhibition (Dronetecx 2024) as over 250 participants have shown interest in attending the event which kicks tomorrow May 14 – 16, 2024.

A statement by the coordinator, Mr Fortune Idu, all necessary arrangements have been put in place to ensure a smooth outing.

According to Idu, NIGAV Expo Event centre, Murtala Muhammed International Airport Lagos will host the 4th Dronetecx conference, Idu, disclosed

DRONTECX 2024 will host 250 delegates who have shown interest in participating at the conference while exhibition stands were being constructed

Meanwhile, two awards have been included in this year’s DRONE event to support further efforts to open the industry to the youth and help maximise the opportunity created by drone technology.

The first award is the usual Drone for Humanitarian award, which encourages using drones to save or enhance life. The Nigeria Safety Investigation Bureau (NSIB) won this award last year for using drones to improve the accident and incident investigation process. This award is open to all nominations.

According to the organisers, the second award planned for DRONTECX 2024 is a cash award targeted at the youth. It will be a live contest on Drone precision landing, an indoor contest that tests pilot precision land skills.

This programme according to them is open to the drone Nija group and other drone pilots. The cash reward is N100,000 for winning, and participation is free.

The winner will also be open to signing a project contract with DRONETECX for business growth. This award is supported by UFO and ERE, the leading pilot droning company and the leading drone application software company in Nigeria, respectively.

DRONETECX, supported by the Nigeria Civil Aviation Authority, identifies the potential of RPAS transformative power for enterprise development under a robust regulatory framework.

At DRONETECX 2024, NCAA and F.C.I International, the parent company of DRONETECX, will offer an introductory awareness bridge-building seminar, DRONE 101, to help all appreciate what is required as basic for Drones entering Nigerian airspace.

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Prince Harry, Meghan fly Air Peace as Onyema, military, others welcome royal couple



The Duke and Duchess of Sussex, Prince Harry and Meghan, flew Air Peace from Abuja to Lagos on May 12, 2024, as part of the royal couple's
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The Duke and Duchess of Sussex, Prince Harry and Meghan, flew Air Peace from Abuja to Lagos on May 12, 2024, as part of the royal couple’s three-day visit to Nigeria.

The Sussexes and their entourage were on board an Air Peace charter flight, operated with one of the airline’s brand new Embraer 195-E2 aircraft, to Lagos from the country’s capital where they arrived on Friday.

The couple were received in Lagos by top-tier military officials, Air Peace Chairman, Dr Allen Onyema and other key government functionaries, with a cultural display by a dance troupe at the Presidential Wing of the Murtala Muhammed Airport in Lagos around 09:00hrs.

Harry and Meghan have some engagements in Lagos and will be flying Air Peace back to Abuja afterwards.

The Duke and Duchess had arrived in Nigeria on Friday, May 10, launching a three-day private visit to the West African country.

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Helicopter operators hatch plans to thwart collection of landing levy



New information has revealed that helicopter operators are hesitant to adhere to the Federal Government's directive to pay landing
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New information has revealed that helicopter operators are hesitant to adhere to the Federal Government’s directive to pay landing levies to the Federal Government through its concessionaire Messrs NAEBI Dynamic Concepts Limited, the company, given exclusive authority to carry out this mandate.

While some of the operators have threatened to withdraw services, others are exploring legal options to frustrate the federal government’s efforts to keep track of helicopter movements within Nigeria’s airspace as Messrs NAEBI Dynamic Concepts Limited’s concession covers monitoring and surveillance of helicopter movement.

It has been reported that to perfect their plans, the helicopter operators are planning to enlist themselves to the umbrella body of indigenous carriers, the Airline Operators of Nigeria (AON) to frustrate the efforts of the Concessionaire who was granted the right to carry out the job on behalf of the Federal Government. Some are said to even be attempting to initiate discussions with the Minister of Aviation and Aerospace Development in the bid to truncate the concession.

Industry watchers have cautioned that the AON and some of its influential members should not allow their reputation and capacity to be dragged into a matter that is set out to frustrate the implementation of a Federal Government directive.

The question however remains; why are the operators so concerned about a levy that is not even theirs to pay? Why are these helicopter operators trying to stop the collection of landing levies which are paid in other climes? How does $300 per landing compare to $6000 and $10000 that the Chopper operators charge the LOCs and IOCs per flight?

A source familiar with the development said, the Minister wishes that the owner of a dominant carrier does not dabble into the matter.

According to the source, “I can tell you categorically that the helicopter operators are divided; while some have complied and already paying the charge for any operation others are seeking to sabotage the Federal Government initiative by soliciting the intervention of the owners of one of the biggest airlines in the country to arm-twist the minister and mislead the public about the state of affairs in the aviation industry through negative media publicity on this matter.”

The source further hinted that the said businessman and owner of the Airline is struggling to hold his Aviation business together. “Why would any airline owner allow himself to be dragged into this matter when the Helicopter Operators are not the ones to pay this levy? They are merely collection agents.

Many questions are begging for answers. The benefits of the implementation of the directive of the Ministry of Aviation & Aerospace Development are multifaceted. Not only will it provide additional revenue to support the aviation sector, but it will also help the government monitor helicopter activity more closely, improve security and address the issue of unknown helicopters operating in Nigerian airspace.

Community reports indicate that some unidentified helicopters have been sighted conducting air drops in remote locations.

In furtherance of its effort to maintain transparency, accountability and proper documentation in Nigeria’s airspace, the government through its concessionaire intends to establish a comprehensive system to track and document all helicopter movements within the country’s airspace. This initiative aims to address issues around the activities of helicopters operating at low altitudes, where they can evade radar detection. NAEBI’s mandate is also to collect data through to effectively monitor and manage helicopter operations, ensuring that the country’s airspace remains safe and secure for all users.

A recently published directive to Helicopter Operators signed by the Minister of Aviation & Aerospace Development, Mr Festus Keyamo said: “It is imperative that all operators and stakeholders fully comply with this mandate, by granting total access to Messrs NAEBI Dynamic Concepts Limited for the collection of this levy, on behalf of the Federal Government, effective immediately.

“Non-compliance with this directive will constitute a breach of this mandate and will be met with appropriate sanctions. The Ministry will enforce compliance without exception and will pursue all available remedies against any party that fails to adhere to this directive.
“Please note that the Ministry of Aviation will be monitoring compliance with this mandate closely and will take swift action against any violation.”

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