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BANK OF THE YEAR

Zenith Bank: Classy and reliable

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In the high-stakes world of banking, the line between success and failure is often razor-thin. For Ebenezer Onyeagwu, the former Group

A bank earns the reputation of being reliable when its customers feel a strong sense of confidence in both the quality of its services and the security of its environment.

This is especially true for Zenith Bank, a distinguished and trustworthy financial institution in Nigeria. Zenith Bank stands out not only for its modern approach to banking but also for its commitment to customer satisfaction. With a range of innovative financial products and services designed to meet the diverse needs of its clientele, the bank cultivates a sense of trust and reliability that is essential in today’s competitive market.

Its focus on maintaining a secure banking environment further enhances the confidence its customers place in it, establishing Zenith Bank as a preferred choice for individuals and businesses alike.

Zenith Bank Plc has recently achieved a significant milestone by being named the ‘Bank of the Year, Nigeria’ in the highly esteemed Bank of the Year Awards 2024, organized by The Banker Magazine, part of the Financial Times Group based in the United Kingdom. This prestigious accolade was announced during a grand awards ceremony held in London on December 4, 2024.

The recognition bestowed upon Zenith Bank underscores its exceptional performance and commitment to excellence in the banking sector. The award highlights the bank’s strong management framework, which has been instrumental in navigating the complexities of the financial landscape. Furthermore, its robust business model and strategic approach have positioned it as a leader in the industry, driving sustainable growth while effectively managing risks.

In addition to its impressive financial metrics, Zenith Bank has also made strides in integrating sustainability and Environmental, Social, and Governance (ESG) practices into its operations. This commitment to responsible banking not only contributes to its reputation but also reflects a growing trend within the industry to prioritize ethical considerations alongside profitability.

The Banker’s ‘Bank of the Year’ award is recognized globally and is regarded as one of the most prestigious honors within the banking industry. It serves as a benchmark for excellence, illustrating the bank’s dedication to high standards and its influential role in shaping the future of banking in Nigeria and beyond.

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Commenting on the award, the Group Managing Director/Chief Executive of Zenith Bank Plc, Dame (Dr.) Adaora Umeoji, stated that the award reflects the bank’s “Steadfast commitment to delivering excellent services to our customers and contributing to the growth and development of the Nigerian economy.”

She emphasised that the bank would continue to invest in innovative technologies, expand its range of products and services, and maintain commitment to exceptional customer service “In order to sustain our position as Nigeria’s Number One Bank.”

She said “We are delighted and honored to have been recognized as the Bank of the Year, Nigeria in The Banker’s Bank of the Year Awards 2024. This award is a testament to the unwavering trust and loyalty of our esteemed customers, the unparalleled leadership and guidance of the Board and Management as well as the hard work and dedication of our staff.”

She lauded the Founder and Chairman of Zenith Bank Plc, Jim Ovia, CFR, for his visionary role in laying the foundation for a reputable, dominant and globally recognised financial institution known for innovation, superior performance, and the creation of premium value for all stakeholders.

In November 2024, Zenith Bank commissioned its Paris branch following the granting of the final approval by France’s banking regulator, the Autorité de Contrôle Prudentiel et de Résolution (ACPR). This is part of the bank’s global expansion strategy, and its commitment to serving clients wherever their businesses are around the world.

Zenith Bank has continued to earn numerous awards, with this latest accolade coming on the heels of several recognitions. These include being recognised as the Number One Bank in Nigeria by Tier-1 Capital for the fifteenth consecutive year in the 2024 Top 1000 World Banks Ranking, published by The Banker Magazine. The Bank was also awarded the Bank of the Year (Nigeria) in The Banker’s Bank of the Year Awards for 2020 and 2022; and Most Sustainable Bank, Nigeria in the International Banker 2023 and 2024 Banking Awards.

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